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button.primary{border-color:var(--accent-dark);background:var(--accent-dark);color:#fff}.card-inline-actions button.primary:hover{background:#84151e}.card-inline-actions button.reassign{color:#6c7079;background:0 0;border-color:#0000;padding-left:2px;padding-right:2px}.card-inline-actions button:disabled{cursor:wait;opacity:.55}.unread-badge{background:var(--accent-dark);color:#fff;min-width:24px;min-height:24px;font-size:var(--staff-caption,8px);border-radius:9px;flex:none;place-items:center;padding:2px 5px;font-weight:750;display:grid}.empty-list{color:#62656f;text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:7px;height:280px;display:flex}.empty-list strong{color:#555862;font-size:var(--staff-body,12px)}.empty-list 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#1c1e262e}.sub-account-search{color:#858891;border-bottom:1px solid #e8e9ed;align-items:center;gap:7px;padding:7px 9px;display:flex}.ticket-form-field .sub-account-search input{height:31px;box-shadow:none;border:0;border-radius:0;padding:0}.ticket-form-field .sub-account-search input:focus{box-shadow:none;border:0}.sub-account-options{max-height:220px;padding:5px;overflow-y:auto}.sub-account-option{color:#3d4048;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:7px;justify-content:space-between;align-items:center;gap:12px;width:100%;padding:8px 9px;display:flex}.sub-account-option:hover,.sub-account-option:focus-visible{background:#f4f5f7;outline:0}.sub-account-option.selected{background:var(--accent-soft);color:var(--accent-dark)}.sub-account-option>span{gap:2px;min-width:0;display:grid}.sub-account-option strong{font-size:var(--staff-small,10px);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.sub-account-option 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button:disabled{cursor:not-allowed;opacity:.5}.ticket-cancel{color:#61646e;background:#fff;border:1px solid #dfe0e4}.ticket-create{border:1px solid var(--accent-dark);background:var(--accent-dark);color:#fff;justify-content:center;align-items:center;gap:6px;display:inline-flex}.internal-ticket-note{color:#5b606b;font-size:var(--staff-caption,9px);background:#f1f3f6;border-radius:8px;align-items:center;gap:7px;margin:0 0 8px;padding:8px 10px;line-height:1.4;display:flex}.internal-ticket-note svg{color:#6b707c;flex:none}.conversation-column{background:#fff;flex-direction:column;min-width:0;min-height:0;display:flex;overflow:hidden}.conversation-header{border-bottom:1px solid var(--line);flex:none;align-items:center;gap:10px;min-height:76px;padding:12px 15px 12px 21px;display:flex}.conversation-header>div:first-of-type{flex:1;min-width:0}.conversation-title-line{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.conversation-title-line h2{min-width:0;font-size:var(--staff-large,14px);letter-spacing:-.015em;text-overflow:ellipsis;white-space:nowrap;flex-basis:100%;margin:0;overflow:hidden}.kind-pill{font-size:var(--staff-caption,8px);border-radius:9px;flex:none;align-items:center;gap:4px;padding:3px 7px;font-weight:700;display:inline-flex}.kind-conversation{color:#596271;background:#edf1f5}.kind-ticket{background:var(--accent-soft);color:var(--accent-dark)}.conversation-header p{color:#636670;font-size:var(--staff-caption,9px);margin:3px 0 0}.status-pill{font-size:var(--staff-caption,8px);text-transform:capitalize;border-radius:9px;align-items:center;padding:3px 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button:disabled{cursor:wait;opacity:.6}.conversation-workspace{flex:1 1 0;min-height:0;display:flex;position:relative;overflow:hidden}.conversation-main{flex-direction:column;flex:1 1 0;min-width:0;min-height:0;display:flex;overflow:hidden}.message-timeline{flex:1;min-height:0;padding:18px 22px 25px;overflow-y:auto}.conversation-start{color:#62656f;font-size:var(--staff-caption,8px);text-transform:uppercase;align-items:center;gap:10px;margin:4px 0 22px;display:flex}.conversation-start:before,.conversation-start:after{content:"";background:#eeeeef;flex:1;height:1px}.message-row{align-items:flex-start;gap:9px;margin:0 0 19px;display:flex}.message-row.message-agent{flex-direction:row-reverse}.message-avatar{color:#666a75;width:27px;height:27px;font-size:var(--staff-caption,7px);background:#eff0f2}.message-agent .message-avatar{background:var(--accent-soft);color:var(--accent-dark)}.message-content{min-width:0;max-width:min(76%,600px)}.message-agent 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7px;display:flex}.composer-tools,.composer-send-group{align-items:center;gap:3px;display:flex}.composer-tools{position:relative}.composer-tools>button{color:#7a7d86;cursor:pointer;background:0 0;border:0;border-radius:7px;place-items:center;width:29px;height:29px;display:grid}.composer-tools>button:hover,.composer-tools>button.active{background:var(--accent-soft);color:var(--accent)}.composer-tools>button:disabled,.plus-menu button:disabled{cursor:not-allowed;opacity:.45}.composer-tools>button.recording{color:#d53b45;background:#ffeded}.plus-menu{width:205px;bottom:35px;left:0}.composer-send-group select,.details-panel select{color:#666973;font-size:var(--staff-caption,9px);background:#fff;border:1px solid #dfe0e5;border-radius:7px;outline:0;padding:6px 8px}.composer-send-group select:focus,.details-panel select:focus{border-color:var(--accent)}.send-button{background:var(--accent-dark);color:#fff;cursor:pointer;border:0;border-radius:8px;place-items:center;width:31px;height:31px;display:grid}.send-button:hover{background:#731019}.send-button:disabled{cursor:not-allowed;opacity:.4}.composer-attachment{color:#676a74;font-size:var(--staff-caption,9px);border-bottom:1px solid #ededf0;align-items:center;gap:6px;padding:8px 10px;display:flex}.composer-attachment span{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.composer-attachment button{color:#8d9099;cursor:pointer;background:0 0;border:0;display:grid}.composer-meeting{color:#284b73;background:#f7faff;flex-wrap:wrap;gap:8px}.composer-meeting>span{white-space:normal;flex:130px}.composer-meeting-join{color:#175cba;min-height:44px;font-size:var(--staff-caption,13px);background:#fff;border:1px solid #bdd5f1;border-radius:8px;justify-content:center;align-items:center;padding:0 12px;font-weight:600;text-decoration:none;display:inline-flex}.composer-meeting-join:hover{background:#eaf3ff}.composer-meeting-join:focus-visible{outline-offset:2px;outline:2px solid #175cba}.recording-bar{color:#b7333d;font-size:var(--staff-caption,9px);background:#fff4f4;border-bottom:1px solid #fee0e0;align-items:center;gap:6px;padding:8px 11px;display:flex}.recording-dot{background:#d93c47;border-radius:50%;width:7px;height:7px;animation:1.2s infinite pulse}.composer-error{color:#9f2933;font-size:var(--staff-caption,9px);background:#fff5f5;border-bottom:1px solid #f4d0d0;padding:8px 11px;line-height:1.4}@keyframes pulse{50%{opacity:.5}}.composer-loader{color:var(--accent);margin-left:4px}.details-panel{border-left:1px solid var(--line);background:#fcfcfd;flex:0 0 280px;width:280px;min-height:0;overflow-y:auto}.details-customer{border-bottom:1px solid var(--line);flex-direction:column;align-items:center;padding:24px 17px 20px;display:flex}.customer-avatar-large{width:48px;height:48px;font-size:var(--staff-body,12px)}.details-customer strong{font-size:var(--staff-body,12px);margin-top:9px}.details-customer>span:last-child{color:#5d606a;font-size:var(--staff-caption,8px);margin-top:3px}.detail-group{border-bottom:1px solid var(--line);gap:9px;padding:16px;display:grid}.detail-group>p{color:#61646e;font-size:var(--staff-caption,8px);letter-spacing:.1em;margin:0;font-weight:750}.detail-group label{color:#666973;font-size:var(--staff-caption,9px);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.detail-group label select{width:100%;min-height:40px;font-size:var(--staff-body)}.detail-group dl{gap:10px;margin:0;display:grid}.detail-group dl>div{font-size:var(--staff-caption,8px);grid-template-columns:1fr;gap:8px;display:grid}.detail-group dt{color:#62656f}.detail-group dd{overflow-wrap:anywhere;color:#50535c;text-align:left;white-space:normal;margin:0;overflow:hidden}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:var(--staff-caption,7px)}.add-tag{color:#62656f;font-size:var(--staff-caption,8px);cursor:pointer;background:0 0;border:1px dashed #c9cbd1;border-radius:6px;justify-self:start;align-items:center;gap:5px;padding:5px 7px;display:inline-flex}.tag-editor{align-items:center;gap:4px;display:flex}.tag-editor input{color:#383a42;width:100%;min-width:0;height:29px;font-size:var(--staff-caption,9px);background:#fff;border:1px solid #d6d8de;border-radius:6px;outline:0;padding:0 7px}.tag-editor input:focus{border-color:var(--accent);box-shadow:0 0 0 2px var(--accent-soft)}.tag-editor button{background:var(--accent-soft);height:29px;color:var(--accent-dark);font-size:var(--staff-caption,8px);cursor:pointer;border:0;border-radius:6px;padding:0 8px;font-weight:700}.tag-editor button:last-child{color:#5f626c;background:#f0f1f3;place-items:center;width:29px;padding:0;display:grid}.tag-editor button:disabled{cursor:not-allowed;opacity:.5}.tag-list{flex-wrap:wrap;gap:4px;display:flex}.tag-list span{background:var(--accent-soft);color:var(--accent-dark);font-size:var(--staff-caption,8px);border-radius:6px;align-items:center;gap:4px;padding:4px 6px;display:inline-flex}.tag-list button{color:inherit;cursor:pointer;background:0 0;border:0;place-items:center;padding:0;display:grid}.center-state{color:#9497a0;flex-direction:column;justify-content:center;align-items:center;gap:8px;width:100%;height:100%;min-height:300px;display:flex}.center-state strong{color:#4f525b}.center-state span{color:#656872;max-width:330px;font-size:var(--staff-body,11px);text-align:center}.error-state{background:#fff}.screen-share-alert{z-index:80;background:#fffafb;border:1px solid #f09ca2;border-radius:14px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;width:min(620px,100vw - 36px);padding:13px 14px;display:grid;position:fixed;top:18px;right:18px;box-shadow:0 20px 55px #4a0c1338}.screen-share-alert-icon{width:42px;height:42px;color:var(--accent-dark);background:#ffe5e7;border-radius:12px;place-items:center;animation:1.8s infinite screen-share-pulse;display:grid}@keyframes screen-share-pulse{50%{box-shadow:0 0 0 7px #b51e2614}}.screen-share-alert-copy{gap:3px;min-width:0;display:grid}.screen-share-alert-kicker{color:var(--accent-dark);font-size:var(--staff-caption,8px);letter-spacing:.11em;font-weight:800}.screen-share-alert-copy>strong{font-size:var(--staff-body,12px);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.screen-share-alert-copy>p{color:#5f626c;font-size:var(--staff-caption,9px);text-overflow:ellipsis;white-space:nowrap;margin:0;line-height:1.4;overflow:hidden}.screen-share-alert-copy .screen-share-alert-error{color:#a2202d;white-space:normal;margin-top:3px}.screen-share-alert-error a{font-weight:700;text-decoration:underline}.enable-alerts{color:#8d202a;width:fit-content;font-size:var(--staff-caption,8px);cursor:pointer;background:#f5e8e9;border:0;border-radius:6px;align-items:center;gap:5px;margin-top:3px;padding:5px 7px;font-weight:700;display:inline-flex}.browser-alert-note{color:#7d6064;font-size:var(--staff-caption,8px);margin-top:2px}.screen-share-alert-actions{grid-template-columns:auto auto;gap:5px;display:grid}.screen-share-alert-actions button{min-height:31px;font-size:var(--staff-caption,9px);cursor:pointer;border-radius:8px;padding:0 9px;font-weight:700}.screen-share-alert-actions button:disabled{cursor:wait;opacity:.65}.screen-share-open{color:#72575a;background:#fff;border:1px solid #e4c8ca;grid-column:1/-1}.screen-share-decline{color:#72575a;background:#fff;border:1px solid #e4c8ca}.screen-share-accept{border:1px solid var(--accent-dark);background:var(--accent-dark);color:#fff;justify-content:center;align-items:center;gap:5px;display:inline-flex}.screen-share-alert-queue{color:#fff;font-size:var(--staff-caption,8px);background:#7f151e;border-radius:0 0 7px 7px;padding:4px 7px;font-weight:700;position:absolute;bottom:-21px;right:12px}.screen-share-alert-priority{background:#f8faff;border-color:#8eaae8}.screen-share-alert-priority .screen-share-alert-kicker{color:#2f57b5}.screen-share-alert-concierge{background:#fff9e9;border:2px solid #d69716;box-shadow:0 22px 65px #744b0047}.screen-share-alert-concierge .screen-share-alert-icon{color:#744b00;background:#ffe8a0}.screen-share-alert-concierge .screen-share-alert-kicker{color:#744b00}.settings-page{background:var(--paper);height:100%;padding:34px 38px 60px;overflow-y:auto}.page-header{justify-content:space-between;align-items:flex-start;gap:25px;max-width:1240px;margin:0 auto 26px;display:flex}.page-header h1{font-size:var(--staff-display,25px);letter-spacing:-.04em;margin:6px 0}.page-header>div>p:last-child{color:#656872;font-size:var(--staff-body,12px);margin:0}.settings-layout{grid-template-columns:minmax(0,1fr) 360px;gap:18px;max-width:1440px;margin:0 auto;display:grid}.settings-main,.settings-side{align-content:start;gap:18px;min-width:0;display:grid}.settings-main>*,.settings-side>*{min-width:0}.settings-card{background:#fff;border:1px solid #e3e4e8;border-radius:14px;padding:21px;box-shadow:0 2px 9px #22253108}.settings-card>h2,.settings-card-title h2{font-size:var(--staff-large,13px);margin:0}.settings-card-title{align-items:flex-start;gap:11px;display:flex}.settings-card-title>span{background:var(--accent-soft);width:35px;height:35px;color:var(--accent);border-radius:10px;flex:none;place-items:center;display:grid}.settings-card-title p{color:#666972;font-size:var(--staff-small,10px);margin:4px 0 0;line-height:1.45}.code-block{border:1px solid var(--surface-3);background:var(--black-2);color:var(--paper);border-radius:10px;align-items:center;gap:12px;margin-top:19px;padding:9px 10px 9px 13px;display:flex}.code-block code{min-width:0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:var(--staff-caption,9px);white-space:nowrap;flex:1;overflow-x:auto}.code-block button{color:#fff;font-size:var(--staff-caption,9px);cursor:pointer;background:#363b49;border:0;border-radius:7px;flex-shrink:0;align-items:center;gap:6px;padding:7px 9px;display:inline-flex}.install-steps{gap:13px;margin:20px 0 0;padding:0;list-style:none;display:grid}.install-steps li{align-items:flex-start;gap:10px;display:flex}.install-steps li>span{background:var(--accent-soft);width:23px;height:23px;color:var(--accent-dark);font-size:var(--staff-caption,8px);border-radius:50%;flex:none;place-items:center;font-weight:750;display:grid}.install-steps strong{font-size:var(--staff-small,10px);display:block}.install-steps p{color:#666972;font-size:var(--staff-caption,9px);margin:3px 0 0;line-height:1.45}.settings-callout{color:#276950;background:#eef7f4;border-radius:9px;align-items:flex-start;gap:9px;margin-top:18px;padding:10px 11px;display:flex}.settings-callout svg{flex:none}.settings-callout p{font-size:var(--staff-caption,9px);margin:0;line-height:1.5}.settings-callout code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:var(--staff-caption,8px)}.lifecycle-flow{grid-template-columns:1fr auto 1fr auto 1fr;align-items:center;gap:10px;margin-top:22px;display:grid}.lifecycle-flow>span{font-size:var(--staff-small,10px);border-radius:10px;gap:3px;padding:12px;font-weight:700;display:grid}.lifecycle-flow small{font-size:var(--staff-caption,8px);font-weight:450}.lifecycle-flow i{color:#acafb7;font-style:normal}.flow-open{color:#167650;background:#e8f7f0}.flow-waiting{color:#99600c;background:#fff5df}.flow-resolved{color:#656974;background:#eff0f3}.lifecycle-note{color:var(--muted);font-size:var(--staff-caption,9px);margin:14px 0 0;line-height:1.55}.readiness-card{gap:3px;display:grid}.readiness-card>h2{margin-bottom:10px}.oauth-action{background:var(--accent-soft);color:var(--accent-dark);font-size:var(--staff-caption,9px);border-radius:8px;justify-content:center;align-items:center;gap:6px;margin-top:8px;padding:8px 10px;font-weight:700;text-decoration:none;display:inline-flex}.oauth-action:hover{background:#ffe1df}.readiness-row{border-bottom:1px solid #eeeeef;align-items:center;gap:9px;padding:10px 0;display:flex}.readiness-row>span{border-radius:8px;flex:none;place-items:center;width:28px;height:28px;display:grid}.readiness-row>span.ready{color:#14744f;background:#e7f6ef}.readiness-row>span.not-ready{color:#9a6109;background:#fff1de}.readiness-row>div{flex:1;gap:2px;min-width:0;display:grid}.readiness-row strong{font-size:var(--staff-caption,9px)}.readiness-row small{color:#636670;font-size:var(--staff-caption,8px)}.readiness-row em{font-size:var(--staff-caption,7px);border-radius:6px;padding:3px 5px;font-style:normal;font-weight:700}.readiness-row em.ready{color:#14744f;background:#e7f6ef}.readiness-row em.not-ready{color:#9a6109;background:#fff1de}.readiness-card>a{color:var(--accent-dark);font-size:var(--staff-caption,9px);align-items:center;gap:5px;margin-top:10px;font-weight:650;text-decoration:none;display:inline-flex}.settings-dl{gap:10px;margin:15px 0 18px;display:grid}.settings-dl div{font-size:var(--staff-caption,8px);grid-template-columns:auto minmax(0,1fr);gap:8px;display:grid}.settings-dl dt{color:#62656f}.settings-dl dd{color:#555862;text-align:right;text-overflow:ellipsis;white-space:nowrap;margin:0;overflow:hidden}.logout-button{color:#5f626c;width:100%;font-size:var(--staff-caption,9px);cursor:pointer;background:#fff;border:1px solid #e1e2e6;border-radius:8px;justify-content:center;align-items:center;gap:7px;padding:8px;display:inline-flex}.logout-button:hover{color:#bb3540;background:#fff7f7;border-color:#f0c6c9}.team-page{background:var(--paper);height:100%;padding:34px 38px 60px;overflow-y:auto}.team-layout{grid-template-columns:minmax(0,1fr) 400px;align-items:start;gap:18px;max-width:1440px;margin:0 auto;display:grid}.team-list-card,.team-invite-card{background:#fff;border:1px solid #e3e4e8;border-radius:16px;box-shadow:0 2px 9px #22253108}.team-list-card{overflow:hidden}.team-invite-card{padding:22px}.team-section-heading{align-items:center;gap:11px;display:flex}.team-list-card>.team-section-heading{border-bottom:1px solid #ececef;padding:21px}.team-section-heading>span{background:var(--accent-soft);width:38px;height:38px;color:var(--accent-dark);border-radius:11px;flex:none;place-items:center;display:grid}.team-section-heading h2{font-size:var(--staff-large,13px);margin:0}.team-section-heading p{color:#676a74;font-size:var(--staff-caption,9px);margin:4px 0 0;line-height:1.45}.team-member-list{display:grid}.team-member{grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:11px 14px;min-width:0;padding:16px 21px;display:grid}.team-member+.team-member{border-top:1px solid #eeeeef}.team-avatar{background:var(--black-2);color:#fff;width:42px;height:42px;font-size:var(--staff-small,10px);letter-spacing:.02em;border-radius:13px;grid-row:1/3;place-items:center;font-weight:800;display:grid}.team-member-identity{gap:3px;min-width:0;display:grid}.team-member-identity strong{font-size:var(--staff-body,11px);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.team-member-identity span{color:#747781;font-size:var(--staff-caption,8px);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.team-role,.team-status{width:fit-content;font-size:var(--staff-caption,8px);text-transform:capitalize;white-space:nowrap;border-radius:999px;align-items:center;gap:5px;padding:5px 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a{color:#80550e;width:fit-content;font-size:var(--staff-caption,8px);align-items:center;gap:5px;margin-top:3px;font-weight:750;text-decoration:none;display:inline-flex}.team-email-ready{color:#24694f;font-size:var(--staff-caption,8px);background:#eff9f4;border:1px solid #d7ece2;align-items:center;line-height:1.45}.team-invite-form{gap:13px;display:grid}.team-invite-form label{color:#555862;font-size:var(--staff-caption,8px);gap:6px;font-weight:700;display:grid}.team-invite-form input,.team-invite-form select{width:100%;height:46px;color:var(--ink);font:inherit;font-size:var(--staff-small,10px);background:#fff;border:1px solid #dfe0e5;border-radius:9px;outline:0;padding:0 11px;font-weight:450}.team-invite-form input:focus,.team-invite-form select:focus{border-color:var(--accent);box-shadow:0 0 0 3px #d5293014}.team-name-row{grid-template-columns:1fr 1fr;gap:10px;display:grid}.team-invite-explainer{color:#747781;font-size:var(--staff-caption,8px);margin:-1px 0 0;line-height:1.55}.team-invite-button{width:100%;min-height:46px;margin-top:2px}.test-invite-link{width:fit-content;color:var(--accent-dark);font-size:var(--staff-caption,9px);align-items:center;gap:5px;font-weight:750;text-decoration:none;display:inline-flex}.invite-identity{background:#f8f8fa;border:1px solid #e4e5e9;border-radius:11px;gap:4px;padding:12px 14px;display:grid}.invite-identity strong{font-size:var(--staff-body,11px)}.invite-identity span{color:#6d7079;font-size:var(--staff-caption,9px)}.password-requirements{color:#737680;font-size:var(--staff-caption,9px);margin:-2px 0 0;line-height:1.5}.location-health{color:#197653;background:#f3fbf7;border:1px solid #dcebe4;border-radius:11px;align-items:center;gap:9px;padding:10px 13px;display:flex}.location-health>span{gap:1px;display:grid}.location-health strong{font-size:var(--staff-small,10px)}.location-health 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4px;font-size:11px;font-weight:600}.inbox-calm .empty-list{gap:8px;height:auto;min-height:260px;padding:40px 24px}.inbox-calm .empty-list>svg{color:#979797}.inbox-calm .empty-list strong{color:#575757;font-size:15px;font-weight:550}.inbox-calm .empty-list span{color:#6e6e6e;max-width:240px;font-size:13px}.inbox-calm .conversation-header{border-bottom-color:#eaeaea;gap:12px;min-height:86px;padding:16px 22px}.inbox-calm .conversation-title-line{gap:6px 8px}.inbox-calm .conversation-title-line h2{letter-spacing:-.025em;flex:auto;font-size:20px;font-weight:600;line-height:1.3}.inbox-calm .conversation-header p{color:#6e6e6e;margin-top:5px;font-size:12px;line-height:1.5}.inbox-calm .status-pill{color:#6e6e6e;background:#f7f7f7;border:1px solid #e7e7e7;border-radius:5px;flex:none;padding:3px 7px;font-size:12px;font-weight:450}.inbox-calm .header-actions{flex:none;gap:3px}.inbox-calm .header-actions .icon-button{width:36px;height:40px}.inbox-calm .resolve-button{color:#52704d;background:#f5f9f4;border:1px solid #dce6dc;font-size:13px;font-weight:550}.inbox-calm .resolve-button:hover{background:#eaf2e7}.inbox-calm .resolve-button.secondary{color:#626b5b;background:#f8f9f6;border-color:#e3e6df}.inbox-calm .conversation-routing{background:#fbfbfb;border-bottom-color:#ebebeb;gap:8px;min-height:54px;padding:7px 20px}.inbox-calm .conversation-routing-paused{background:#fffbf3;border-bottom-color:#eee6d3}.inbox-calm .conversation-routing-icon{color:#6e6e6e;background:#f0f0f0;border-radius:6px;width:25px;height:25px}.inbox-calm .conversation-routing-copy{flex:auto;gap:2px;min-width:120px}.inbox-calm .conversation-routing-copy strong{color:#676767;font-size:13px;font-weight:500}.inbox-calm .conversation-routing-copy span,.inbox-calm .conversation-routing-copy em{font-size:12px}.inbox-calm .conversation-routing-actions{flex:0 auto;gap:6px;width:auto}.inbox-calm .conversation-routing-actions button,.inbox-calm 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textarea{min-height:84px;font-size:16px;line-height:1.6}.inbox-calm .composer textarea::placeholder{color:#6e6e6e}.inbox-calm .composer-mode-tabs button{min-height:40px;font-size:13px;font-weight:500}.inbox-calm .composer-send-group select{font-size:13px}.inbox-calm .details-panel{background:#fafafa;border-left-color:#e8e8e8}.inbox-calm .inbox-overview{text-align:center;background:#fbfbfb;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:14px;min-width:0;min-height:0;padding:48px 32px;display:flex;overflow-y:auto}.inbox-calm .inbox-overview>svg{color:#b1b1b1;stroke-width:1.2px;width:38px;height:38px;margin-bottom:6px}.inbox-calm .overview-kicker{color:#6e6e6e;letter-spacing:.055em;text-transform:uppercase;margin:0;font-size:12px;font-weight:550}.inbox-calm .inbox-overview h2{color:#464646;letter-spacing:-.035em;max-width:540px;margin:0;font-size:clamp(22px,2vw,28px);font-weight:550;line-height:1.3}.inbox-calm .inbox-overview p:not(.overview-kicker){color:#6e6e6e;max-width:430px;margin:0;font-size:14px;line-height:1.7}.inbox-calm .inbox-overview .overview-hint{max-width:380px;margin-top:8px;font-size:12px;line-height:1.6}.inbox-calm .overview-links{flex-wrap:wrap;justify-content:center;gap:8px;width:min(100%,480px);margin-top:16px;display:flex}.inbox-calm .overview-links button{color:#6e6e6e;cursor:pointer;background:#fff;border:1px solid #e7e7e7;border-radius:9px;flex-direction:column;flex:120px;align-items:center;gap:5px;min-width:0;min-height:86px;padding:15px 12px;font-size:12px;display:flex}.inbox-calm .overview-links button strong{color:#5e5e5e;font-variant-numeric:tabular-nums;font-size:24px;font-weight:500;line-height:1.2}.inbox-calm .overview-links button:hover{background:#f8f8f8;border-color:#cfcfcf}.inbox-calm .overview-primary-button{color:#fff;cursor:pointer;background:#b51e26;border:1px solid #b51e26;border-radius:7px;justify-content:center;align-items:center;gap:8px;min-height:42px;margin-top:10px;padding:10px 16px;font-size:14px;font-weight:550;display:inline-flex}.inbox-calm .overview-primary-button:hover{background:#981a21;border-color:#981a21}@media (min-width:1101px) and (max-width:1250px){.inbox-shell.inbox-calm{grid-template-columns:224px 340px minmax(0,1fr)}.inbox-calm .conversation-header,.inbox-calm .conversation-routing{padding-left:16px;padding-right:14px}.inbox-calm .message-timeline{padding-left:18px;padding-right:18px}.inbox-calm .agent-composer-wrap{padding-left:16px;padding-right:16px}}@media (max-width:1100px){.inbox-shell.inbox-calm{grid-template-columns:224px minmax(0,1fr)}.inbox-calm .conversation-column{inset:0}.inbox-calm .inbox-filter-column{padding-left:10px;padding-right:10px}.inbox-calm .inbox-overview{padding:36px 24px}}@media (max-width:800px){.inbox-shell.inbox-calm{grid-template-columns:208px minmax(0,1fr)}.inbox-calm .inbox-filter-column{padding-top:20px}.inbox-calm .inbox-filter-column header{padding-left:6px;padding-right:6px}.inbox-calm .conversation-list-header{padding:20px 16px 14px}.inbox-calm .list-summary{padding-left:16px;padding-right:16px}}@media (max-width:560px){.inbox-shell.inbox-calm{grid-template-columns:minmax(0,1fr)}.inbox-calm .conversation-list-header{gap:12px;padding:17px 14px 12px}.inbox-calm .inbox-view-heading h2{font-size:20px}.inbox-calm .inbox-view-heading p{font-size:12px}.inbox-calm .inbox-view-select{color:#5f5f5f;gap:5px;width:100%;min-width:0;font-size:12px;font-weight:500;display:grid}.inbox-calm .inbox-view-select select{color:#424242;background:#fff;border:1px solid #dedede;border-radius:7px;width:100%;min-width:0;height:44px;padding:0 9px;font-size:16px;font-weight:400}.inbox-calm .search-box{height:44px}.inbox-calm .search-box input{font-size:16px}.inbox-calm .new-ticket-mobile{color:#626262;background:#fff;border:1px solid #dfdfdf;border-radius:7px;width:44px;height:44px}.inbox-calm .mobile-inbox-filters{width:100%;min-width:0;display:block}.inbox-calm .mobile-inbox-filters .inbox-filter-disclosure{border-top:0;margin-top:0;padding-top:0}.inbox-calm .mobile-inbox-filters .inbox-filter-disclosure>summary{min-height:44px;padding-left:0;padding-right:0}.inbox-calm .mobile-inbox-filters .inbox-advanced-filters{padding-left:0;padding-right:0}.inbox-calm .mobile-inbox-filters select{min-height:44px;font-size:16px}.inbox-calm .mobile-inbox-filters .secondary-button{min-height:44px}.inbox-calm .conversation-list-header:has(.inbox-filter-disclosure[open]){max-height:75dvh;overflow-y:auto}.inbox-calm .list-summary{gap:8px;padding-left:14px;padding-right:14px}.inbox-calm .conversation-card-select{gap:9px;padding:15px 14px}.inbox-calm .customer-avatar{width:28px;height:28px;font-size:10px}.inbox-calm .card-meta{gap:8px}.inbox-calm .conversation-header{grid-template-columns:44px minmax(0,1fr);gap:6px;min-height:80px;padding:12px 9px;display:grid}.inbox-calm .conversation-title-line h2{flex:100px;font-size:18px}.inbox-calm .conversation-header p{max-width:100%;font-size:12px}.inbox-calm .header-actions{grid-column:2;justify-content:flex-end;gap:2px}.inbox-calm .header-actions .icon-button,.inbox-calm .header-actions .resolve-button{justify-content:center;width:44px;height:44px;min-height:44px;padding:0}.inbox-calm .header-actions .resolve-button:not(.secondary){font-size:0}.inbox-calm .header-actions .resolve-button.secondary{width:auto;min-width:60px;padding:0 8px;font-size:12px}.inbox-calm .mobile-back{width:44px;height:44px}.inbox-calm .conversation-routing{gap:7px;padding:8px 12px}.inbox-calm .conversation-routing-copy{min-width:140px}.inbox-calm .conversation-routing-actions{gap:6px;margin-left:auto}.inbox-calm .conversation-routing-actions button,.inbox-calm .list-summary .inbox-sync-status.sync-warning button{min-height:44px}.inbox-calm .message-timeline{padding:20px 12px}.inbox-calm .message-content{max-width:calc(100% - 34px)}.inbox-calm .message-row{gap:6px;margin-bottom:22px}.inbox-calm .message-row:has([data-message-reactions]){margin-bottom:12px}.inbox-calm .message-avatar{width:25px;height:25px}.inbox-calm .message-bubble{padding:10px 12px}.inbox-calm .message-meta{flex-wrap:wrap;gap:3px 6px}.inbox-calm .agent-composer-wrap{padding:10px 10px 14px}.inbox-calm .composer textarea{min-height:82px}.inbox-calm .composer-mode-tabs button,.inbox-calm .action-menu button,.inbox-calm .plus-menu button{min-height:44px}.inbox-calm .composer-tools>button,.inbox-calm .send-button{width:44px;height:44px}.inbox-calm .composer-send-group select{max-width:128px;min-height:44px;font-size:16px}.inbox-calm .details-panel select{min-height:44px;font-size:16px}.inbox-calm .inbox-overview{padding:28px 20px}.inbox-calm .overview-links{gap:8px}.inbox-calm .overview-links button{flex-direction:row;flex-basis:100%;justify-content:center;gap:12px;min-height:64px}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}